Responsibilities:

1. Key in/ entering data details from hospital bills (incoming from receptionist) into prescribed computer database, files or forms.
2. Transcribe information into required electronic format.
3. Performs all necessary data entry with regards to excel or any other format.
4. Ensure timely and accurate data entry into the required database, files or forms.

1. Candidate must possess at least Diploma/Advance/Higher/Graduate Diploma in any field.
2. At least 1 to 2 years working experience in related field is required.
3. Knowledge in Microsoft Office is a must.
4. Have own transportation.
5. Able to work independently & responsible.
6. Required language(s): Bahasa Malaysia and English.
7. Applicants must be willing to work beyond office hours if required.

Responsibilities:

1. To provide support in a timely and efficient manner by attending to their enquiries such as claims, plan benefit etc.
2. To take charge of inbound and outbound mails, phone calls and documents routing / filing.
3. To provide continuous support to the Account Management Manager in achieving company’s strategies and targets.
4. To prepare renewal document, presentation tools, and tender document requirements.
5. To perform ad-hoc function as and when delegated.
6. Assist in other administrative duties such as typing letters, filing and etc.
7. Update Schedule of Benefit (SOB) according to the policy entitlement.
8. Work with Account Management team on the interpretation and setting of the SOB.
9. Work with IT team on creation of new benefit parameter for Benefit setting.
10. Carry out testing on SOB setting.

1. Minimum diploma in Business Administration or related discipline.
2. Minimum 3 year of relevant working experience. Candidate with medical insurance background will be added advantage.
3. Pleasant personality with excellent interpersonal and organizational skills.
4. Good command of English and Bahasa Malaysia in both verbal and written.
5. Computer literate.
6. Candidate must be able to communicate and liaise with people from all management level.
7. Possess own transport and willing to travel.

Responsibilities:

1. To process medical claims competently within the stipulated turnaround time and in accordance with claims protocol.
2. To attend to claims enquiries and correspondences relating to feedback or complaints promptly and effectively.
3. To follow-up and ensure all requests for supporting documents and/or information relevant to the assessment of a claim are promptly obtained from clients.
4. To investigate potential fraudulent claims and report any suspicion of an irregularity to the superior.
5. To perform any ad hoc tasks assigned by the superior.

1. Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Professional Certificate in Nursing/Medical Science/Biomedical Science/Medical Assistant/Medicine/Insurance or any related field.
2. Candidate with technical knowledge of medical claims or relevant working experience in Third Party Administration (TPA) / Insurance Industry will be an added advantage.
3. Good command in English & Bahasa Malaysia, both speaking and writing.
4. Able to work in fast paced environment, independent, customer focused and proactive working attitude with strong sense of responsibility.
5. Must be computer literate with knowledge of office applications such as Word, Excel, etc.
6. Flexible and willing to work extra hours as and when required.
7. Possess own transport.

Responsibilities:

1. Assess the Admission / Discharge case accordance to the Insurance’s policy terms and conditions.
2. Ensure all the documents received are complete with info that required for Guarantee Letter (GL) issuance.
3. Issue GL for the requests coming in via E-fax, dedicated e-mail from client and phone calls.
4. Follow up with hospital on documents (breakdown bill, dosage of medication…etc) / reports for those incomplete documents cases.
5. Calling hospital to confirm received on the Outpatient (OP) GL.
6. Follow up with the sender if the documents received were incomplete.
7. Result orientated with sense of urgency, co cooperativeness & eagerness in ensuring efficient teamwork in delivering excellent services to clientele.
8. Responding to email enquiry received pertaining to admission and discharge.

1. Diploma/Degree holders in Nursing/Medical Science/Biomedical Science/Medicine/Medical Assistant with 2 to 3 years working experience in Third Party Administration (TPA) / Insurance Industry (H&S) / Call Centre and hospitality industry. Candidate with knowledge in GHS / handling GL issuance is added advantage.
2. Good communication skills.
3. Good computer skills and meticulous with details.
4. Must be able to read and write English & Bahasa Malaysia due to clientele portfolio.
5. Has a pleasant disposition and clear intonation over the telephone.
6. Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
7. Willingness to work on shift working hours.
8. Posses own transport.

Responsibilities:

1. Attending to inbound calls coming in through the dedicated toll free line.
2. Attend to customer enquiries and complaints and provide appropriate resolution services in a consistent and professional manner.
3. To meet service targets by achieving both service and productivity level by ensuring all inquiries are answered.
4. Liaise with technical team on quick and efficient resolution of customer issues and queries.
5. Candidate with knowledge in handling Guarantee Letter (GL) issuance is added advantage.
6. Result orientated with sense of urgency, co cooperativeness & eagerness in ensuring efficient teamwork in delivering excellent services to clientele.

1. Diploma holders, 1 years working experience in Third Party Administration (TPA) / call centre and hospitality industry is added advantage.
2. Good English & Bahasa Malaysia communication skills.
3. Good computer skills and meticulous with details.
4. Must be able to read and write English due to clientele portfolio.
5. Has a pleasant disposition and clear intonation over the telephone.
6. Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
7. Willingness to work late/on shift/work as/when required.
8. Posses own transport.

Responsibilities:

1. Participate in full software development life cycle. (Requirement gathering, analysis, design, development, testing, implementation and support).
2. Research, design & develop application & library based on latest technology.
3. Troubleshoot any IT-related problems, and propose cost-effective solutions to improve the technologies adopted by our company.

1. Candidate must possess at least a Diploma, Advanced, Higher or Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science or Information Technology or equivalent.
2. Required skill(s): ASP.NET, MVC, C#, SQL Script (SQL Server), JavaScript, CSS.
3. Preferred skill(s): ASP.Net Core, Web API, Entity Framework, Bootstrap, CSS3.
4. At least one year of working experience in the related field is required.
5. Fresh graduates with strong programming skill are encourage to apply.
6. Applicants must be willing to work in Bukit Jelutong, Shah Alam.

Responsibilities:

1. Participate in all levels of application development from analysis through implementation and support.
2. Work closely with report owners to establish/ clarify their requirements and problems.
3. Resolve end user reporting problems through collaboration with IT and Operations.
4. Continuously improve on current processes.
5. Emphasize on handling data on the SQL level and working with client on data templates and batch data processing.

1. Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
2. At least 3 year(s) of working experience in the related field is required for this position.
3. Proficiency in : C#, JavaScript, HTML, CSS, MVC
4. Candidates who are familiar with SQL (Microsoft SQL Server technologies) will have an added advantage.
5. Strong analytical, problem solving and solution oriented abilities.

Responsibilities:

1. Participate in software development life cycle.
2. Develop new and enhance existing software module base on the requirement specification.
3. Collaborate cross-functionality with customer, providers and internal users to deliver the solution in timely manner.
4. Responding, troubleshooting, resolving and root cause analysis on IT-related problems, and propose cost-effective solutions to improve the technologies adopted by our company.
5. Other related jobs directed by the superior from time to time.

1. Candidate must possess at least a Diploma, Advanced, Higher or Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science or Information Technology or equivalent.
2. Required skill(s): ASP.NET, MVC, C#, SQL Script (SQL Server), JavaScript, CSS
3. Preferred skill(s): ASP.Net Core, Web API, Entity Framework, Bootstrap, CSS
4. At least 5 year of working experiences in the related field is required.
5. Applicants must be willing to work in Bukit Jelutong, Shah Alam.
6. 1 permanent position available.

Responsibilities:

1. Participate in all phases of the software development lifecycle.
2. To be involved in developing projects end to end and ensuring technical feasibility.
3. Ensuring each project stays on schedule and adheres to the deadlines.
4. Coordinating deliverables, gathering technical requirements, client discussions, meetings, trainings, and relevant presentations.
5. To lead the project development team and resolve all the technical roadblocks.
6. Manage deliverables, change requests, bug fixes, and troubleshoot issues.

1. Candidate must possess at least a Diploma, Advanced, Higher or Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science or Information Technology or equivalent.
2. At least 3-year of working experiences in software project management or related field is required.
3. Strong understanding of Agile methodology and proven experiences in software development.
4. Hands on experience in planning, monitoring, and delivering enterprise software systems.
5. Familiar with web related technologies (Web applications, API, Web Services, Service Oriented Architectures) and of network/web related protocols.
6. Familiar with Microsoft technology: OOP programming language (.NET C#, .NET Core), database (Azure SQL/SQL Server) and reporting server (SSRS).
7. Demonstrate strong leadership, problem-solving, decision-making, communication, and project management skills.
8. Able to communicate effectively in English and Mandarin (Optional).

1. Healthcare industry.
2. Microsoft Dynamics CRM Customer Engagement (CE), ERP or equivalent platforms.
3. Custom Form Builder and Workflow Automation.
4. Microsoft Azure cloud technologies.
5. Source control systems (Preferably Bitbucket - GIT).