Responsibilities:

1. To provide support in a timely and efficient manner by attending to their enquiries such as claims, plan benefit etc.
2. To take charge of inbound and outbound mails, phone calls and documents routing / filing.
3. To provide continuous support to the Account Management Manager in achieving company’s strategies and targets.
4. To prepare renewal document, presentation tools, and tender document requirements.
5. To perform ad-hoc function as and when delegated.
6. Assist in other administrative duties such as typing letters, filing and etc.
7. Update Schedule of Benefit (SOB) according to the policy entitlement.
8. Work with Account Management team on the interpretation and setting of the SOB.
9. Work with IT team on creation of new benefit parameter for Benefit setting.
10. Carry out testing on SOB setting.

1. Minimum diploma in Business Administration or related discipline.
2. Minimum 3 year of relevant working experience. Candidate with medical insurance background will be added advantage.
3. Pleasant personality with excellent interpersonal and organizational skills.
4. Good command of English and Bahasa Malaysia in both verbal and written.
5. Computer literate.
6. Candidate must be able to communicate and liaise with people from all management level.
7. Possess own transport and willing to travel.

Responsibilities:

1. Perform invoicing for clients and admin fee billing
2. Perform closing for manual direct accounts for other clients
3. Issuance of debit and credit notes to clients and reimbursement
4. Assist Account Receivable (AR) on collection of payments
5. Issuance of official receipt, receipt vouchers and perform allocation of payment
6. Manual entry for invoices along with posting and verification
7. Assist in monthly bank reconciliation for collections
8. Sorting and filling for invoices and collection documentations

1. Diploma/Degree holders with 2 to 3 years working experience in Third Party Administration (TPA) / call centre and hospitality industry is added advantage.
2. Good communication skills.
3. Good computer skills and meticulous with details.
4. Must be able to read and write English & Bahasa Malaysia due to clientele portfolio.
5. Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
6. Posses own transport.

Responsibilities:

1. To process medical claims competently within the stipulated turnaround time and in accordance with claims protocol.
2. To attend to claims enquiries and correspondences relating to feedback or complaints promptly and effectively.
3. To follow-up and ensure all requests for supporting documents and/or information relevant to the assessment of a claim are promptly obtained from clients.
4. To investigate potential fraudulent claims and report any suspicion of an irregularity to the superior.
5. To perform any ad hoc tasks assigned by the superior.

1. Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Professional Certificate in Nursing/Medical Science/Biomedical Science/Medical Assistant/Medicine/Insurance or any related field.
2. Candidate with technical knowledge of medical claims or relevant working experience in Third Party Administration (TPA) / Insurance Industry will be an added advantage.
3. Good command in English & Bahasa Malaysia, both speaking and writing.
4. Able to work in fast paced environment, independent, customer focused and proactive working attitude with strong sense of responsibility.
5. Must be computer literate with knowledge of office applications such as Word, Excel, etc.
6. Flexible and willing to work extra hours as and when required.
7. Possess own transport.

Responsibilities:

1. Assess the Admission / Discharge case accordance to the Insurance’s policy terms and conditions.
2. Ensure all the documents received are complete with info that required for Guarantee Letter (GL) issuance.
3. Issue GL for the requests coming in via E-fax, dedicated e-mail from client and phone calls.
4. Follow up with hospital on documents (breakdown bill, dosage of medication…etc) / reports for those incomplete documents cases.
5. Calling hospital to confirm received on the Outpatient (OP) GL.
6. Follow up with the sender if the documents received were incomplete.
7. Result orientated with sense of urgency, co cooperativeness & eagerness in ensuring efficient teamwork in delivering excellent services to clientele.
8. Responding to email enquiry received pertaining to admission and discharge.

1. Diploma/Degree holders in Nursing/Medical Science/Biomedical Science/Medicine/Medical Assistant with 2 to 3 years working experience in Third Party Administration (TPA) / Insurance Industry (H&S) / Call Centre and hospitality industry. Candidate with knowledge in GHS / handling GL issuance is added advantage.
2. Good communication skills.
3. Good computer skills and meticulous with details.
4. Must be able to read and write English & Bahasa Malaysia due to clientele portfolio.
5. Has a pleasant disposition and clear intonation over the telephone.
6. Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
7. Willingness to work on shift working hours.
8. Posses own transport.

Responsibilities:

1. Attending to inbound calls coming in through the dedicated toll free line.
2. Attend to customer enquiries and complaints and provide appropriate resolution services in a consistent and professional manner.
3. To meet service targets by achieving both service and productivity level by ensuring all inquiries are answered.
4. Liaise with technical team on quick and efficient resolution of customer issues and queries.
5. Candidate with knowledge in handling Guarantee Letter (GL) issuance is added advantage.
6. Result orientated with sense of urgency, co cooperativeness & eagerness in ensuring efficient teamwork in delivering excellent services to clientele.

1. Diploma holders, 1 years working experience in Third Party Administration (TPA) / call centre and hospitality industry is added advantage.
2. Good English & Bahasa Malaysia communication skills.
3. Good computer skills and meticulous with details.
4. Must be able to read and write English due to clientele portfolio.
5. Has a pleasant disposition and clear intonation over the telephone.
6. Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
7. Willingness to work late/on shift/work as/when required.
8. Posses own transport.

Job Description:

We have opening for Internship in our :

1. Finance
2. Human Resource
3. Health & Wellness
4. Service Provider
5. Medical Audit

Starting your internship with us, you will have an opportunity to work with us and able to experience best on the job training and development opportunities. Throughout the internship period, you will gain challenging yet rewarding industries experience with us.
What's great, it is a way for you to experience and learn from a highly energetic team of your peers and leaders who will help you develop skills and competencies for your growth.

1. Candidate must possess at least a Diploma, Bachelor’s Degree, Post Graduate Diploma in any field.
2. Able to communicate well in both English & Bahasa Malaysia
3. Computer literate and internet savvy.
4. Minimum 3 months of internship period.
5. Posses own transport.